Shipping policy
SHIPPING & DELIVERY POLICY
Last Updated: 23 September 2026
CelebrationKit.com is operated by Quick Retailing LLP.
CelebrationKit is a multi-brand gifting marketplace through which customers may purchase products offered under different brands, including Comet91 and other brands that may be introduced from time to time.
Shipping and delivery arrangements may vary depending on the product, brand/seller, fulfilment location, destination, courier partner and availability.
1. SHIPPING COVERAGE
CelebrationKit accepts orders for delivery to locations that are serviceable through our available logistics partners.
For launch, delivery availability will be determined by the delivery address and the shipping options available at checkout.
Certain remote, restricted or otherwise non-serviceable locations may not be eligible for delivery.
If a particular product has delivery restrictions, those restrictions may be displayed on the product page or at checkout.
2. ORDER PROCESSING
Orders are generally processed after successful order confirmation and payment authorization, or after confirmation of an approved payment method for orders placed using other available payment options.
Most orders are expected to be processed within 1–3 business days.
Certain products, brands, sellers, customized items, pre-orders or products requiring additional processing may have different processing timelines. Where applicable, the relevant timeline will be communicated on the product page, at checkout or in the order confirmation.
Processing time refers to the period required to verify, prepare, pack and hand the order over for shipment. It is separate from transit time.
3. SHIPPING & DELIVERY TIME
After dispatch, delivery timelines depend on the destination, courier service, product/brand fulfilment location, route, logistics conditions and other factors.
Estimated delivery timelines, where available, will be displayed at checkout, on the product page or in order-related communications.
Delivery estimates are indicative and may change due to circumstances including weather, transportation disruptions, public holidays, operational delays, remote-area service limitations, high-volume periods, strikes, regulatory restrictions or other events beyond reasonable operational control.
An estimated delivery date should not be treated as an unconditional guarantee unless expressly stated otherwise.
4. SHIPPING CHARGES
Applicable shipping charges, where any, will be displayed at checkout or otherwise communicated to the customer before completion of the order.
Shipping charges may vary depending on:
• Delivery location.
• Product weight or dimensions.
• Number of items.
• Seller or fulfilment location.
• Delivery service selected.
• Promotional or free-shipping eligibility.
Where free shipping is offered, the applicable minimum order value, products, locations or promotional conditions may apply.
5. MULTI-BRAND / MULTI-SELLER ORDERS
Because CelebrationKit operates as a multi-brand marketplace, products in the same order may be fulfilled from different locations or by different brands/sellers.
As a result:
• An order may arrive in multiple shipments.
• Different products may have different delivery dates.
• Shipping charges may vary based on the applicable shipping arrangement.
• Tracking information may be provided separately for different shipments.
Customers will not be charged additional shipping solely because an order is split into multiple shipments where free shipping or a single shipping charge was already applicable to the order, except where a clearly disclosed product-specific or delivery-specific charge applies.
6. TRACKING
Where tracking is available, tracking information may be shared through the order confirmation, shipping notification, customer account or other applicable communication.
Tracking information is provided by the relevant logistics partner and may take some time to become active after dispatch.
Delivery scans and estimated delivery dates are controlled by the relevant logistics provider and may change during transit.
7. DELIVERY ATTEMPTS
Customers are responsible for providing complete and accurate delivery information, including the recipient's name, address, PIN code and any other information reasonably required for successful delivery.
The courier may make one or more delivery attempts depending on its operational processes.
An order may be returned to the seller/fulfilment location where delivery cannot be completed due to reasons such as:
• Incorrect or incomplete address.
• Incorrect PIN code.
• Recipient unavailable after required delivery attempts.
• Refusal to accept the shipment.
• Customer-requested delivery changes that cannot be accommodated.
• Delivery restrictions affecting the destination.
Re-shipping an undelivered order may be subject to additional shipping charges where the failed delivery resulted from incorrect information or customer-related circumstances.
8. ADDRESS CHANGES
Please review your delivery information carefully before placing an order.
Requests to change the delivery address after an order is placed may not always be possible, particularly after processing or dispatch has begun.
Where an address change is operationally possible, additional charges or delivery-time changes may apply.
CelebrationKit will not be responsible for delays or failed delivery caused by incorrect or incomplete information supplied by the customer, subject to applicable law.
9. DELAYED DELIVERY
If an order is delayed beyond the estimated delivery period communicated to you, please contact us at:
quickretailing@gmail.com
We may coordinate with the relevant courier, fulfilment partner, brand or seller to investigate the shipment and determine the appropriate next step.
A logistics delay does not automatically constitute a lost shipment. We may allow the logistics partner reasonable time to investigate and complete delivery before considering further remedies, subject to applicable law.
10. LOST OR DAMAGED SHIPMENTS
If a shipment appears to be lost, materially damaged or otherwise affected during transit, CelebrationKit may investigate the matter with the relevant logistics provider, seller or fulfilment partner.
Customers should retain the package, product and shipping material where reasonably possible if a damage-related claim is being raised.
For damaged, incorrect or incomplete deliveries, please refer to our Return, Replacement & Refund Policy, including the applicable 72-hour reporting window.
11. FAILED OR RETURNED DELIVERIES
Where a shipment is returned to the sender because of an incorrect address, repeated failed delivery attempts, refusal to accept delivery or another customer-attributable reason, CelebrationKit or the applicable seller may contact the customer regarding available options.
Re-shipping may be subject to additional shipping costs where permitted by applicable terms and law.
Where an order cannot be re-shipped, any refund will be handled in accordance with the applicable Return, Replacement & Refund Policy and applicable law.
12. COD ORDERS
Where Cash on Delivery ("COD") is offered for an order, availability may depend on the delivery location, order value, product, seller, courier service and other operational conditions.
COD may not be available for every product or destination.
Where COD is available, the customer must pay the amount communicated at checkout or otherwise confirmed with the order before the shipment can be handed over.
Repeated refusal, non-acceptance or misuse of COD may result in restrictions on future COD availability, subject to applicable law.
13. SPECIAL PRODUCTS
Certain products may require additional processing or delivery time because of their nature, size, customization, packaging requirements, availability or fulfilment arrangement.
Where a product has a specific delivery or processing timeline, that information will take precedence over general delivery estimates to the extent applicable.
14. PROMOTIONAL / FESTIVE PERIODS
During major festivals, promotional events, sales periods or other high-demand periods, processing and delivery times may be longer than usual.
Where possible, updated estimates will be communicated through the website, checkout or order notifications.
CelebrationKit does not guarantee delivery by a particular festival, event or celebration date unless a specific delivery commitment has been expressly communicated for that order.
Customers planning for a specific event are encouraged to place orders sufficiently in advance.
15. DELIVERY PARTNERS
CelebrationKit may use one or more third-party logistics and delivery providers.
The applicable logistics provider may vary by destination, product, seller, fulfilment location, service availability and operational requirements.
We may change, replace or add logistics partners from time to time without notice where reasonably required for business operations.
16. INTERNATIONAL SHIPPING
Unless expressly stated otherwise on the website or at checkout, CelebrationKit does not offer international delivery.
Where international shipping is introduced in the future, applicable shipping charges, customs requirements, duties, taxes, documentation and delivery conditions will be communicated separately.
17. CUSTOMER RESPONSIBILITY
Customers are responsible for:
• Providing accurate delivery information.
• Being reasonably available to receive the shipment.
• Checking the package at delivery where practical.
• Raising damage, wrong-item or missing-item concerns within the applicable reporting window.
• Following any delivery or verification requirements communicated by the logistics provider.
18. CONTACT FOR SHIPPING SUPPORT
For shipping or delivery assistance, please contact:
CelebrationKit
Operated by Quick Retailing LLP
Email: quickretailing@gmail.com
Please include your order number and a brief description of the delivery issue.
19. SHIPPING POLICY UPDATES
Quick Retailing LLP may update this Shipping & Delivery Policy from time to time to reflect changes in brands, sellers, products, fulfilment arrangements, logistics partners, service areas, shipping charges, delivery processes or applicable requirements.
The latest version will be published on CelebrationKit.com with a revised "Last Updated" date.
Policy updates will ordinarily apply prospectively and will not retrospectively alter the shipping terms applicable to orders already placed, except where required by applicable law.
20. GENERAL
This Shipping & Delivery Policy should be read together with the product information, checkout information, Return, Replacement & Refund Policy, Terms of Service and any product-specific shipping conditions communicated before or at the time of purchase.
Where a mandatory requirement of applicable law conflicts with this policy, the applicable legal requirement will prevail.